"NORMAL" IS NO MORE. START PLANNING FOR AN ERA OF CONSTANT CHANGE

I have been told by some good folks in the establishment mainstream that I am too negative, and do not…

59 PERCENT OF SMALL RETAILERS ARE AT RISK OF CLOSING

As shocking as the headline is, I have taken it from a Chain Store Age article that ran July 25…

INFORMATION TECHNOLOGY PART 6: PREPARING FOR DISASTER

The last article on information technology (part 5 in this series) addressed the issues of hacking and ransomware. The article…

"THE FUTURE AIN'T WHAT IT USED TO BE"

Yogi Berra, all star baseball player, coach and philosopher, uttered these prophetic words “the future ain’t what it used to…

AN OPEN LETTER TO E-BIKE BUYERS AND USERS REGARDING LITHIUM-ION BATTERIES

Editor’s note: with all the recent discussion about e-bike battery safety within the trade, another very important constituency that needs…

INFORMATION TECHNOLOGY PART 5: PROTECTING FROM THREATS

This series of articles has covered issues of managing your business data, understanding how much data your business has, how…

SARIS BECOMES A VICTIM OF COVID WHIPLASH

The above title is taken from a BRAIN article “Saris Cycling Group, a victim of the ‘Covid whiplash,’ restructures for…

INFORMATION TECHNOLOGY PART 4:
BACKING UP

How you back up your data and how often is as important, maybe more so, than anything I’ve written about…

IS INVENTORY EVIL? WILL WE SOON BE SWAMPED WITH TOO MUCH STUFF?

I have been asking around the bicycle business, and so far can’t find anyone who knows what the current bicycle…

DO WE HAVE TOO MUCH OF WHAT AMERICAN CONSUMERS DON'T WANT?

The flip side of having too much of what customers do not want is having too little of what they…

RETAILERS AND CONSUMERS SHOULD "ONLY BUY E-BIKES THAT HAVE BEEN CERTIFIED"

This past month has seen a flurry of articles in both trade and consumer publications about lithium-ion battery fires and…

HOW TO MANAGE TECHNOLOGY IN BIKE SHOPS, PART 3, PASSWORDS

The initial article in this series dealt with systems used by your business and who should have what kind of…

HOW TO MANAGE TECHNOLOGY IN BIKE SHOPS, PART 2

In Part 1 of this series (read here), there was a discussion leading to a better understanding of the systems…

UPDATE: SAFE CHARGING AND STORAGE OF LITHIUM-ION BATTERIES IN THE E-BIKE RETAIL ENVIRONMENT

The growth of the electric bicycle segment of the bicycle industry has been nothing short of remarkable. The pandemic, the…

WHAT IS THE DEFINITION OF A BICYCLE?
WHY DOES IT MATTER?

What is the definition of a bicycle? As it turns out, it depends on who you ask.Defining a bicycle may…

Proposed Bill Could Shut Down Cheap E-Bike Imports

Have you ever wondered how all those “cheap e-bikes” got imported into the U.S.? Last year we asked Ed Benjamin,…

What Keeps Me Up at Night

As the pandemic evolves to endemic, and we begin an entirely new level of geopolitical sourcing risk, the Ides of…

HOW TO MANAGE TECHNOLOGY
IN BIKE SHOPS, PART 1

Does this look like how you manage the systems in your business? You’d be surprised how many times I hear…

BIKE BOOM? NOT THIS YEAR.
CONSUMER INTEREST SOFTENS
(EXCEPT FOR E-BIKES)

Consumer demand is what drives the U.S. market for goods and services. The 2020 surge in sales of bicycles (including…

…Supply Chain Nightmare!

By Jay Townley From January 1983 through October of that year I served as Vice President and Assistant to the…